Refund policy

IMPORTANT: PLEASE REVIEW BEFORE PURCHASING

Because many LIFT. products are produced specifically for each order, all sales are considered final, except where otherwise required by applicable law.

Returns, exchanges, replacements, or refunds may be approved at the sole discretion of LIFT. in cases involving a verified product defect, printing error, incorrect item, or other issue attributable to us.

Customers are responsible for reviewing all product details, sizing information, colors, shipping information, and order selections before completing a purchase. We are unable to guarantee returns or exchanges for sizing, color preference, change of mind, or other customer ordering errors.

Items that have been worn, washed, altered, used, or damaged after delivery are not eligible for return or exchange. Certain products, including but not limited to undergarments, socks, sports bras, test prints, promotional items, customized products, and other designated final-sale merchandise, are non-returnable.

If a return, exchange, or replacement is authorized, instructions will be provided by LIFT. prior to shipment. Unauthorized returns may not be accepted. Unless otherwise determined by LIFT. or required by law, customers are responsible for applicable return shipping costs.

SHIPPING & DELIVERY

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's handling and delivery process. LIFT. is not responsible for delays, theft, loss, incorrect or incomplete shipping information provided by the customer, or other circumstances outside of our reasonable control.

Shipping or delivery concerns should be reported promptly. Depending on the circumstances, customers may be required to contact the applicable carrier or complete the carrier's claims process. Any assistance, replacement, store credit, or refund offered by LIFT. in connection with a shipping issue will be determined on a case-by-case basis and does not constitute an ongoing obligation.

ORDER ISSUES

If there is an issue with your order, please contact teamlift74@yahoo.com with your name, order number, and a description of the issue. Photos or additional information may be requested when necessary to evaluate a claim.

Requests are reviewed during normal business hours, Monday through Friday. Submission of a request does not guarantee approval of a refund, return, exchange, replacement, or store credit.

LIFT. reserves the right to review and determine the appropriate resolution for each request in accordance with this policy and applicable law.